In April 2015, Realogistics International was commissioned by a customer to transport its “raw material rat serum (liquid) reagent” to Chicago and Los Angeles, US.

The reagent is frozen cargo which requires a constant temperature of -18°C。 Pursuant to different policies of different airlines and characteristics of the two export routes, the professional operation team of Realogistics introduced actual operating procedures and their respective characteristics for different refrigerants (zero-refrigerant, dry ice refrigerant, blue ice refrigerant) as well as their temperature control requirements; Meanwhile, as it was the first time for the customer to export goods, the operator of Realogistics instructed the customer in preparing all export documents, calculating the weight of refrigerant based on the goods, properly conducting hazardous goods package, completing hazardous goods declaration and selecting a proper airline in detail. Full preparations ensured smooth clearance and timely delivery to the destination port.

TIP 1：Documents required for operating goods in this category:

1. Besides such for normal export as Letter of Authorization for Customs Declaration, Letter of Authorization for Inspection Declaration (Legal Inspection), contract, packing list and invoice, such goods further requires Description of Goods, Certificate of Non-hazardous Goods and Veterinary (Sanitary) Certificate.

2. In addition, the Airway Bill has to be stamped in the Special Cargo Office after the Clearance Sheet, the Veterinary (Sanitary) Certificate and the Certificate of Non-hazardous Goods have been provided.

Tip 2: Difficulties and characteristics in operation:

1. Rat serum itself is not hazardous goods, but with dry ice as refrigerants, it shall be handled in accordance with the procedure for hazardous goods

2. The Airway Bill shall be indicated with “PLS KEEP THE IN FROZEN CONDITION”

In the end, the professionalism and dedication of the operation team of Realogistics won high praise from the customer who later became a long-term partner of Realogistics.